Frequently Asked Questions
6sixes FAQ — Answers to All Your Questions
Opening an account, transactions with bKash and Nagad, cricket betting, bonuses and security — find out everything you need to know here.
Welcome to 6sixes — a secure online betting and casino platform built for players in Bangladesh. In the Q&A section below we have arranged the most frequently asked topics in plain English — from account registration to withdrawing money via bKash, betting on BPL matches, welcome bonus terms and responsible gaming. If you cannot find the answer to your question, contact our 24/7 English-language live chat support.
Account
Account and Registration
To register at 6sixes you need an active mobile number, a unique username and a strong password. You will also need to provide your full name and date of birth as personal details. Each person may only open one account — creating multiple accounts is against the platform's rules.
6sixes is for people aged 21 and above only. During registration you must confirm that you meet this age requirement. Age verification may be carried out at any time, and providing incorrect information may result in your account being suspended. We strictly enforce this 21+ age rule.
Use the "Forgot your password?" option on the login page. A one-time password (OTP) will be sent to your registered mobile number, which you can use to set a new password. If you have any trouble, contact 6sixes 24/7 live chat support directly for a quick resolution.
In most cases account verification is completed quickly. Submitting correct and clear documents makes the process faster. If needed, our support team is available to assist you — Bengali-language help is available on live chat all day.
Payment
Deposits and Withdrawals
Deposits from bKash to 6sixes are generally instant — in most cases the balance is added within a few minutes. Occasionally a minor delay may occur due to network issues, but it never takes more than a few hours at most. If there is a problem, contact support with your transaction ID.
6sixes currently supports four popular mobile banking methods in Bangladesh: bKash, Nagad, Rocket and Upay. You can use these to deposit and withdraw money quickly and securely at any time. More payment options may be added in the future.
The minimum deposit at 6sixes is ৳500 and the minimum withdrawal is also ৳500 — the same limit applies across all payment methods. Starting with a small amount is straightforward, so new players can gain experience with limited risk.
6sixes itself does not charge any withdrawal fee. However, Nagad or other mobile banking services may apply their own transaction charges — this depends on the policies of the respective service. Check the Nagad app or website for specific details.
Withdrawal processing at 6sixes is generally completed within 15 minutes to 2 hours. If your account verification is complete and all details are correct, the money will reach your bKash, Nagad, Rocket or Upay account within this timeframe.
Games
Games and How to Play
To bet on BPL matches at 6sixes, first deposit money into your account. Then go to the cricket section and choose your preferred match and market — options include match winner, toss, first wicket, top run scorer and more. Check the odds carefully before placing a bet and keep your bets within your budget.
Yes, the entire 6sixes platform is mobile-friendly. You can easily enjoy live casino, slots or sports betting from the browser of any Android or iOS device. The full site works smoothly on a mobile browser without needing to download a separate app.
RTP (Return to Player) is the theoretical long-term payout rate of a game. For example, an RTP of 96% means that on average ৳96 is returned to players for every ৳100 wagered. This is an average figure — your result in a single session may differ. All games at 6sixes are operated to ensure fair play.
Volatility (or variance) in slot games refers to how often and how large the rewards are. High-volatility games pay out less frequently but the amounts can be larger; low-volatility games pay out smaller wins more often. It is wise to choose a game that matches your budget and preferences.
At 6sixes you can enjoy content from the world's leading game providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt and Microgaming. There is a wide collection including slots, fishing games, live casino and table games.
Aviator is a popular crash game made by Spribe. As a plane takes off, the multiplier keeps rising and the plane can crash at any moment. You must cash out before it crashes — the longer you wait the bigger the reward, but the risk also increases. It is an exciting game that mixes skill and strategy.
Bonus
Bonuses and Promotions
At 6sixes you get a 100% bonus on your first deposit up to a maximum of ৳8,000. The bonus is added automatically the first time you deposit after opening your account. For example, if you deposit ৳1,000 you will receive a ৳1,000 bonus, giving you a total balance of ৳2,000.
The wagering requirement for the 6sixes welcome bonus is 15 times. This means the bonus amount must be wagered a total of 15 times before it can be withdrawn. For example, if you receive a ৳1,000 bonus, you will need to place a total of ৳15,000 in bets to withdraw it. Full details of bonus terms are available in the terms and conditions.
If you deposit ৳18,000, the 100% bonus gives you a maximum of ৳8,000 (because the bonus cap is ৳8,000). In this case your total balance will be ৳18,000 + ৳8,000 = ৳26,000. The bonus amount never exceeds ৳8,000 regardless of how much you deposit.
6sixes has a VIP program with three tiers: Bronze, Silver and Gold. You move up automatically through regular play. Bronze offers up to 0.5% weekly cashback, Silver up to 1.0% and Gold up to 1.5%.
Yes, the 6sixes welcome bonus is generally added automatically with your first deposit without needing a separate bonus code. However, a code may be required during special promotions. Check the promotions section of the site regularly or ask support to find out about the latest offers.
Security
Security and Responsible Gaming
6sixes uses SSL encryption technology to keep all data and transactions secure. Your personal and financial information is not shared with third parties. All information is stored securely in accordance with our privacy policy.
Gambling is for entertainment, not addiction. If you feel that your playing is getting out of control, contact our support team immediately. 6sixes supports responsible gaming. Our responsible gaming page has full details on self-exclusion and limit setting.
Yes, 6sixes offers a self-exclusion feature. You can request to have your account closed for a set period or permanently. Contact our 24/7 live chat support regarding this — action will be taken promptly.
If you notice suspicious activity, change your password immediately and notify 6sixes support. Our security team will review your account quickly. Never share your password or login details with anyone else.
Absolutely yes. 6sixes strictly enforces the 21+ age rule. Only people aged 21 or above may open an account and play. If an age verification irregularity is found, the account will be closed and all winnings may be forfeited.
6sixes support is available in Bengali 7 days a week, 24 hours a day. Start a live chat from any page on the site — responses are generally quick. You can also contact us by email: [email protected] — for urgent matters, live chat is the fastest option.
Still have questions? Contact support
Our support team is available 24/7 to answer any questions you have. Chat with us directly on live chat or explore the 6sixes casino.